What motivates employees to sell, manage, service or connect with customers the way they do?
Have you ever experienced a “difference in opinion?” Have you ever pondered an “ethical dilemma?” On a frequent basis, most people face these situations that are simply a conflict of values between themselves and another individual or group. This conflict can’t be avoided, but it can be minimized by clearly seeing others’ points of view. Once we learn to see the world from their perspective, we can improve communication with others.
Your Attitude Is Showing was designed to help people communicate more effectively. This seminar will focus on helping attendees clearly see how they view the world and understand how to look at the world through someone else’s eyes. This understanding will allow your team to discover how to improve communication based on the theory of values and attitudes.
Specifically, the Your Attitude Is Showing seminar will help participants:
• Know which attitudes drive our life, actions and decisions
• Understand each attitude and the interaction of each
• Recognize the driving forces in others’ lives
• Understand others’ viewpoints and be able to dialogue convincingly by seeing the world
through their eyes
Each seminar attendee receives an in-depth workbook that provides a great resource for learning and understanding the six values or attitudes. With general characteristics, descriptions, examples and exercises, this workbook helps attendees learn how to recognize, understand and apply the values theory for better communication.
A Life-Long Learning Experience
Your Attitude Is Showing will help participants to know themselves and others to improve communication and relationships. Understanding and applying the theory of values is sure to have a life-long impact, both on and off the job.